Cyberjaya - Malaysian Multimedia Super Corridor Project

Case Study

Cyberjaya - Malaysian Multimedia Super Corridor Project

Cyberjaya is Malaysia’s flagship cybercity promoted in commercial leaflets as “one of the world’s leading smart cities” and as a “test bed” for the integration of ICTs into everyday life. It was created from scratch to be a smart city model for Malaysia. The project to build the city (the Multimedia Super Corridor Project) was launched by the Malaysian Government in 1996 with the goal of advancing the country’s innovation and knowledge-based economy. The cumulative investment in infrastructures and buildings in the city, until the year 2014, was $4.7 (RM17) billions.

Cyberjaya was designed to have a residential capacity of 210.000 people, but currently the number of residents is 88.000. The goal of Cyberjaya is to become a global technological hub by attracting world-class ICT companies, high-qualified professionals, and students, empowering the community through the provision of a holistic ecosystem. In a more global context, the intention was to create a new Malaysian identity. The smart city functions and operations are centralized and integrated into one unique system called the “Cyberjaya City Command Centre”. The intelligence and e-Governance of the city reside within this system.

Under the Global Tech Hub Blueprint, Cyberjaya is strategically focused on the following sectors: Information Security, Creative Content, Mobile Internet, Cloud Computing, Big Data Analytics, Green Technology, Biotechnology, Wearable Technologies, Smart Grid Technology.


Yusof, N., & van Loon, J. (2012). Engineering a Global City: The Case of Cyberjaya. Space and Culture, 15(4), 298–316. doi: 10.1177/1206331212453676

Case study city(ies)
Case study country(ies)

Improved e-Governance and citizen services;

Improved solid waste management;

Improved Bio-Waste management;

Improved Water management;

Improved Energy management;

Improved Urban Lighting;

Improved Intelligent Transport Systems;

Improved Education and Training;

Improved supports for business.


Malaysia Digital Economy Corporation (MDeC) and Majlis Perbandaran Sepang (MPSP): These entities of the Malaysian Government are responsible for management (MDeC is custodian for the Multimedia Super Corridor Malaysia and MPSP is the local government and approval authority).

Setia Haruman Sdn. Bhd.: As the master developer of Cyberjaya, the company has the responsibility of developing the physical infrastructure of the city, as well as its facilities. Setia Haruman also has the responsibility of selling land to sub-developers and individual purchasers.

Cyberview Sdn. Bhd.: Leader in the development of Global Technology Hubs, this company is the Cybercity Manager.


- Attract qualified IT professionals and relevant IT players to the city;

- Reinforcement of social and territorial cohesion;

- Ensure equity and fairness among inhabitants;

- Information networks with intelligent functions;           

- Improve competitiveness against international markets.

Solutions deployed

Middleware, Intelligent Traffic Management System (TMS - CCTV surveillance, traffic detection camera & sensing system), Global Positioning System (GPS), Geographical Information System (GIS), Asset Management System (AMS), Financial Information System (FIS), Human Resource Management System, Document Management System (DMS), SCADA & Intelligent Building Management System (IBMS), Traveler Information System (TIS), Variable Message System (VMS), Estimated Time of Arrival (ETA).


The entire city was built from scratch, which is the main reason why the city managers were able to start all relevant projects and apply all necessary technologies from the very beginning. Cyberjaya Metro Fibre Network, Cyberjaya HotZone, Cyberjaya Wi-Fi, Cyberview Living Lab, Low Carbon City Framework, District Cooling System, Compostech machines, Cyberjaya Community Recycling Collection Centre, Green Buildings, Solar Power, Network of Cycling Paths, Air Quality Monitoring, Dedicated Transportation System, Park and Ride facility, CCTV system and Integrated Security, Smart Lighting, Fast HSBB (high speed broadband), Open Data and Wireless Energy Monitoring System are some of the projects and technologies that are already deployed and working.

Results and Impacts

Governance Development: Centralization, integration and automation of all main sectors and processes of city management (Cyberjaya City Command Center), facilitating access to all important data for analysis in one place.

Economic Development: Creation of a Global Technological Hub where entrepreneurs and global multinationals benefit of tax breaks and have access to a large number of knowledge workers and state of the art infrastructures. At a local level, development of good economic and job opportunities in the IT industry. At a national level, transformation of Malaysia into a powerful global economy.

Mobility Development:  There are 17km of cycling paths in the city and one can participate in the eco-friendly ride sharing. The Park and Ride facility provides an alternative for commuters who wish to park their vehicles at designated car parks and use buses of the Dedicated Transportation System to get around.

Environmental Development: The primary goal of the Low Carbon City Framework is to cut carbon emissions in the city by 21% by the year 2020. Also, 48% of Cyberjayas’s total area is reserved for public amenities and greenery. The District Cooling System, covering a 15km underground network, reduces electricity usage by more than 65% compared to traditional air-conditioning systems. The Compostech Machines process up to 150 kg organic waste per day. Cyberjaya’s green buildings are powered by solar energy collected during the day and the rain is harvested for reuse, while the air-conditioning utilises off-peak energy to cool the building.  Cyberjaya’s Air Quality Index (AQI) sensors enable the provision of real-time data on key environmental parameters including temperature, humidity and air quality.

People Development: Cyberjaya has several early education centres, international and national schools and institutes of higher learning. The Cyberjaya eJob Portal allows knowledge workers to easily find a job.

Living Development: The Cyberview Living Lab allows citizens to explore and test useful prototypes that are not yet available to the general public.

Community Development: Cyberjaya was awarded UNEP’s International Award for Livable Communities 2013 – Bronze. 12% of the city’s population is composed of expats and international students.  The CCTV system is fully integrated with Malaysia’s Emergency Response System (MERS 999) and crime rate in the community has successfully been kept low. At the 400 acres of the Cyberjaya Lake Gardens Community Club and the Sports Arena you can find several sports and activity facilities, indoor and outdoor entertainment and recreational activities (paint-ball, go-kart, spa, etc.). There are also several modern places of worship for different religions.

Infrastructural Development: Smart Lighting, Cyberjaya Wi-Fi, Fast HSBB (high speed broadband), Open Data, Wireless Energy Monitoring System and Integrated Security are already deployed and working.