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The city of Hamburg is making parking easier through connected parking areas and an app called “Park and Joy”. T-Systems (part of Deutsche Telekom) is cooperating in the development of this “Find-Book-Park-Pay” system provided by the municipality to inform drivers about the available parking spaces.

In 2008, the city of Lisbon opened up its governance procedures for the first time by allowing citizens to participate in the decision-making process to allocate part of the municipal budget. For the 2017/2018 edition of the Participatory Budgeting – Lisboa Eu Participo! – a budget of 2.5 million euros was made available.

Guimarães City Council, Vitrus Ambiente and Resinorte joined forces and introduced a new smart waste management system in the historic centre of the city. With the launch of the Pay-As-You-Throw (PAYT) system, in 2016, citizens and traders have to pay for the garbage they produce, encouraging the recycling of their solid waste.

Inaugurated in 2008, Philly 311 is Philadelphia’s non-emergency information and services system that provides citizens with direct access to local government.

The city of Pittsburgh, Pennsylvania, is piloting a new smart traffic management system that is combined with Artificial Intelligence (AI). The innovative system is called Surtrac and in 2016 it had already been installed at 50 intersections in the city.

The city of Pilsen, Czech Republic, is on its way towards becoming one of Europe’s smartest cities. A series of initiatives have been undertaken by the city to improve municipal services involving citizens in the process. Besides the Smart Edu Pilsen plan and the city-wide Internet of Things-connected network, Pilsen offers several digital services for citizens.

PON Metro is the National Operational Programme for Metropolitan Cities in Italy that aims to address in a coordinated way all the territorial and organisational challenges faced in local contexts. There are 14 metropolitan cities involved in this programme: Turin, Genoa, Milan, Bologna, Venice, Florence, Rome, Bari, Naples, Reggio Calabria, Cagliari, Catania, Messina, and Palermo.

Climate change is rapidly becoming the biggest challenge that cities all over the world are facing. Carbon emissions need to be reduced and every official institution in the world has its own Climate Action Plan to achieve similar targets.