Montego Bay Integrated Operation and Control Centre (Montego Bay - Jamaica)

Case Study

Montego Bay Integrated Operation and Control Centre (Montego Bay - Jamaica)

The city of Montego Bay, in Jamaica, is growing rapidly and therefore it is facing a series of challenges, such as traffic congestions, high crime rates and occurrence of natural disasters. To address these issues, an Integrated Operating Control Centre (IOCC) was designed and developed in the scope of the 2013 Emerging and Sustainable Cities Initiative (ESCI) led by the Inter-American Development Bank (IDB) and the Knowledge Sharing Programme (KSP) of the Government of Korea.

The Korea Research Institute for Human Settlements (KRIHS) conducted a study to assess the existing city management systems (CCTV, traffic management and signal control system, Geographic Information System (GIS), and disaster management) and to support the planning of the IOCC development. Several workshops were also delivered to guide the implementation process.

The IOCC was planned to comprise a room with 12 CCTV monitoring screens and a GIS mapping system of the urban infrastructure, allowing public workers to monitor in real-time any situation that requires attention in the city. The implementation was planned to be carried out in 3 stages: first in the city centre (downtown Montego Bay), then in the Greater Montego Bay area, and finally the system would be expanded to cover the St. James Parish.

Seven systems are designed to be included in the IOCC:

1. Traffic Signal Control System;

2. Route Taxi and Metro Bus Management System;

3. Parking Information System;

4. Traveller Information System;

5. Automated Traffic Enforcement System;

6. Crime-Prevention System;

7. Disaster-Prevention System.


Case study city(ies)
Case study country(ies)
Agencie(s) involved in the case

Improved e-Governance and citizen services;

Improved Intelligent Transport Systems.


Description of the specific objectives:

- Improve traffic management and parking procedures, reducing congestions;

- Enhance safety in the city by preventing crime and natural disasters, ensuring an efficient and timely response to emergency situations.


City of Montego Bay; Inter-American Development Bank; Knowledge Sharing Programme (KSP) of the Ministry of Strategy and Finance of Korea; Korea Research Institute for Human Settlements (KRIHS).