Dr Piyush Gupta - Designing Human-Centered Innovative Services

Having more than 35 years of experience in ICT, e-Governance Strategy formulation, Implementation, Management and Operations in Government and Private sector.  Member of the working groups to develop on “e-Governance Project Management Standards” and “Digital Service Standards” under the National e-Governance Standards & Technology, Ministry of Electronics and IT, Government of India.  Worked with UNDP on an assignment at Department of Administrative Reforms & Public Grievances, Govt of India to strategize the implementation of the National Government Service Portal. Led Capacity Building & Knowledge Management initiatives involving developing strategies, innovative learning approaches, collaborations, and other Consulting assignments across Central Government of India and States. Was instrumental in strategizing and implementing various capacity building initiatives under the National e-Governance agenda with the NeGD, Meity, Government of India.

Edited 8 books and authored one book in the area of e-Governance.  He has widely travelled within India and globally as a trainer, and speaker.  Presently, Dr Gupta is propagating the Design Thinking approach for designing human-centric innovative solutions for Government services.  He is a Founder Trustee of Sri Hari Sewa Trust, engaged in social work in areas of hunger, education, health and empowerment.