Case studies relevant for smart solution: Public information

In 2016, the UNDP Albania and the municipality of Tirana joined forces to collaborate on a project to improve the quality of life of children with special needs and disabilities: the #Crowdfunding4Children campaign, the first one of its kind in the country (crowdfunding is an alternative financing scheme based on raising financial contributions from a large number of volunteers).

The Finnish 6City Strategy focuses on achieving a sustainable urban development, and it is carried out by the six largest cities in Finland: Helsinki, Espoo, Vantaa, Tampere, Turku, and Oulu. The strategy is part of the implementation of Finland’s Structural Fund Programme for Sustainable Growth and Jobs 2014–2020.

Bandung Command Centre is the city’s flagship project for achieving its smart city vision. It was launched in January 2015 and consists of a digital monitoring facility that collects street-level data in a variety of sectors (traffic monitoring and accidents, safety issues and emergency response, floods and natural disasters, and crime), with the intent of improving the city’s management and governance.

Better Reykjavík is an online consultation forum where the citizens of Reykjavík can share their ideas, opinions, and solutions to issues related to local and public services. The platform is managed by the City of Reykjavík in collaboration with Citizens Foundation (a non-profit organisation that operates the website), and only registered citizens can take part of the discussions to improve their local communities.

Big Smart Istanbul is the project of Istanbul Metropolitan Municipality (IMM) and ISBAK to conceptualize and implement their smart city vision. Started in May 2016, the project will start the implementation phase of the roadmap in 2018 within a five-year timeline, but some projects were already launched.

In 2009, the first Operations Control Center (CCO) for Goiania Metropolitan Area’s public transportation network (RMTC) was implemented. The CCO was part of the obligations assumed by the concessionaires of the service. The CCO has three pillars: advanced technologies, innovative operating procedures, and qualified people.

Bogotá is the capital of Colombia and has a population of about 7.5 million people. The city economy is developed and diversified. Its commercial and business activities are increasing significantly. The main financial and banking centres of Colombia are located in Bogotá.

The Integrated Centre for Intelligence, Command and Control (CIICC) was created by the State of Goias government to improve the quality of the service provided to the citizens. It aims to reduce crime rates with both preventive and quick response actions.

CIICC includes a call centre for emergencies, video surveillance, monitoring of prisoners through electronic anklets, intelligence service, and statistical data production.

The Food Care Programme “Cuidemos los alimentos” was created by the City of Buenos Aires with the aim of creating a sustainable food policy, reducing food waste, and promoting responsible consumption among citizens through the implementation of recycling initiatives and providing training in schools.

Datapoa is the open data platform of Porto Alegre where citizens can build on the available data to develop smart solutions for the city, actively participating in the urban development and improvement of their communities.

Barcelona’s Smart City Strategy has a holistic view of the city, comprising several projects that resort to technology as a transversal tool to manage the city’s resources and services in a more efficient way.

DigiTel is an e-government and citizen engagement initiative that was launched in the beginning of 2013, to address all kinds of issues that the citizens of Tel Aviv face. A smart city vision was defined, to achieve the global goals of the municipality: “Incorporating information and advanced technologies, and promoting the involvement of residents and other parties, to improve operational efficiency, quality of life, local economy and a sustainable environment”.

The Technology Strategy Board launched the Future Cities competition in 2013 and Glasgow won a £24 million UK government grant to implement a comprehensive IT infrastructure with the aim of improving the quality of life of its citizens.

Ghent is a Belgian metropolitan city with a surface of 15,643 ha, 60,000 inhabitants in its metropolitan area and 258,119 inhabitants in Ghent itself. People from 161 different nationalities are spread over 25 neighbourhoods sharing their diverse cultural experiences and backgrounds. It is the largest student city in the region of Flanders, with about 75,000 students. Current unemployment rate is at about 9.2%.

Songdo, as part of Incheon Free Economic Zone, is an iconic new smart city of Korea that hosts international business events and attract IT, bio-tech and R&D facilities. Its smart city initiative began in 2008 and is still ongoing with the aim for completion by 2017. The project is largely divided into six sectors including transport, security, disaster, environment and citizen interaction while other services related to home, business, education, health and care are also being developed.

Amsterdam Smart City (ASC) is an innovation platform where an active online and offline community exchanges knowledge for the future quality of living in the city. The network of engaged citizens can share ideas and collaborate on innovative projects that are being implemented in Amsterdam to address several challenges and problems in six different areas: Infrastructure and Technology; Energy, Water & Waste; Mobility; Circular City; Governance & Education; Citizens & Living.

Barcelona’s Smart City Strategy has a holistic view of the city, comprising several projects that resort to technology as a transversal tool to manage the city’s resources and services in a more efficient way. The final goal is to achieve a sustainable social, economic and urban development, thereby improving the quality of life of its citizens.

The city of Maputo faced many health and safety problems related with insufficient and poorly managed waste collection. These issues have been properly addressed with the introduction of MOPA – Monitoria Participativa in 2016. MOPA is a web-based platform for participatory monitoring of the delivery of public urban services, namely waste management issues, in the city of Maputo.

The capital of Russia has been increasingly recognised at international level for its smart city efforts. Besides the free and extensive Wi-Fi network that citizens can access in the public transportation system or using one of the 1,100 public hotspots throughout the city, 99% of Moscow’s territory is covered by 4G and smartphone penetration rate is 65%.

“Development is not an end in itself (…). Sustainable development shouldn’t stop at the concept of wealth and building the economy, it should go beyond that to accomplish human progress and to find the citizen who is capable to contribute greatly and consciously in constructing the country” (His Majesty Sultan Qaboos bin Said).