Moscow Smart City (Moscow - Russia)
The capital of Russia has been increasingly recognised at international level for its smart city efforts. Besides the free and extensive Wi-Fi network that citizens can access in the public transportation system or using one of the 1,100 public hotspots throughout the city, 99% of Moscow’s territory is covered by 4G and smartphone penetration rate is 65%. This IT infrastructure provides the right foundation for the city’s e-government initiatives and ensures a more efficient public service delivery.
Moscow has a series of key smart city projects currently ongoing and fully functioning (data from 2017):
- e-services: online portal; 10 mobile apps; 20 SMS and USSD services. There are more than 200 public services available on the website and via mobile app, and more than 350 million requests are issued per year.
- Housing and utilities: smart lighting; resource consumption monitoring. About 22,000 vehicles are part of the unified city vehicles tracking system for 126 municipalities. The system monitors routes, fuel consumption, and speed.
- Safety: centralized CCTV system; traffic and parking; rescue service. The centralised city-wide Vehicle Surveillance as a Service (VSaaS) system ensures full control over city services and infrastructure. About 45,000 traffic fines are issued automatically every day, and around 70% of police investigations rely on CCTV (more than 140,000 cameras provide 1.2 billion hours of video per year). The rescue service has experienced a 20% faster arrival thanks to accurate accident details from the help line, several videos from the city CCTV network, and real-time calculation of the best route based on traffic situation.
- Citizen engagement: e-votings; online complaints; crowdsourcing platform. The Moscow web portal provides three key services that residents can use to engage with local government: Our City is an online complaints system (also available through a mobile app) where citizens can submit their complaints related to problems in the city (1.37 million problems fixed); Active Citizen is a city-wide e-voting app that organises weekly votings related with city development issues such as speed limits in the city centre or building new parks (1.4 million registered citizens and 2,000 votings held); Crowd is a crowdsourcing platform where citizens can propose ideas for further improvement or implementation. More than 130,000 citizens are on the platform and over 84,000 ideas have already been put forward.
- ICT infrastructure: GPS / GLONASS; Wi-Fi; Broadband.
- Healthcare: resource management for clinics; online scheduling; cloud-based Electronic Health Records (EHRs). The unified resource management and health monitoring system allows to control patient flow, book online appointments using the Integrated Medical Information and Analytical System (85 million e-appointments per year), keep cloud-based EHRs, make e-prescriptions (12.7 million per year), and enable cloud-based accounting.
- Education: online enrolments; online assignments; educational content marketplace. Teachers, parents, and students live in a digital educational environment, with online school diaries, online assignments, customisable modular presentations for tutorial sessions, parental notifications and alerts. Around 1,600 school buildings, 50,000 teachers, and 980,000 students are already connected to the internet.
- Finances: open budget; e-accounting; online billings and payments. The unified cloud accounting system enables one-click reporting, real-time billing and reporting, and big data analysis. The system connects around 1,400 establishments and has already allowed budget savings of 14 million dollars in 2016. The government procurement system ensures equal access of suppliers to cities procurements, transparency of procedures, and budget savings through tender procedures (0.75 billion dollars saved). Over 176,000 suppliers are registered on the procurement portal and 61,000 tenders were conducted in 2015.
Sources:
https://www.citiesdigest.com/2017/07/03/smart-city-moscow/
http://www.ioti.com/smart-cities/moscow-one-europes-smart-city-trailblazers
Improved e-Governance and citizen services;
Improved Energy management;
Improved Urban Lighting;
Improved Intelligent Transport Systems;
Improved Health for Citizens;
Improved Education and Training.
The City of Moscow defined the following specific Smart City Goals:
- Quality of life: build a better environment for citizens and businesses;
- Efficient government: consider citizens’ opinion, foster data-driven decisions and strategy, and act rapidly;
- Solid infrastructure: create and maintain a high capacity IT infrastructure to meet the needs of people and machines.
City of Moscow; Smart City Lab (subdivision of the Department of Information Technologies of Moscow City Government).